Refund Policy
Returns
Returns must be requested within 15 days of delivery.
To qualify for a return:
- Product must be unopened.
- Bottle must remain sealed.
- Product must be in its original condition.
- Proof of purchase is required.
Non-Returnable Items
We cannot accept returns for:
- Opened bottles
- Used products
- Products damaged after delivery
Refunds
Refund within 5 days
Once we receive and inspect your returned item, we will notify you regarding approval.
Approved refunds will be issued to your original payment method.
To request a return or refund, contact us at info@laylasyrup.com with your order number and reason for the request. Our team will review your request and provide further instructions.
Original shipping charges are non-refundable unless the return is due to our error.